QIs there a car parking available?

AWe have a total number of 7 surface car parking spots available at the price of 1.650¥ per 1 night.

QCan I reserve a parking lot?

AGuests can use parking spots in the order of their arrival after 3:00 PM. (※we don't accept advance bookings.)

QHow can I get to your hotel from the nearest station?

A5 minutes walk from "Gion Subway station" or 8 minutes walk from "Nakasukawabata Subway Station"

QHow can I get to your hotel from the Fukuoka airport?

ATake Fukuoka City Subway, Kuko Line for about 7 minutes (260 yen ) and get off at Gion Station,exit 2.
On your right side, walk towards Marine Messe Fukuoka (in the opposite direction of Hakata Station).
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↓ Turn left at the second traffic light and go straight.
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Take another left at the first traffic light you see.
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The hotel is on the right side.

QIs there any vending machines?

AWe have a vending machine on the hotel's 2nd floor.

QWhat time does the public bath opens.

AOur public bath is open from 5:30am~9:00am and 15:00pm~1:00am.

QWhat is the time that check-in and check-out is made?

ACheck-in time is at 15:00pm respectively check-out time is at 11:00am.

QIs there an air purifier available for rent?

AWe have air purifiers installed standard in every room.

QIs there a stand light available for rent?

AThe number is limited, but it is available at the front desk.

QIs there a mobile charger available for rent?

AThe number is limited, but it is available at the front desk.

QIs there WI-FI available?

AFree WI-FI connection is available in the building. Please ask the front desk staff for the password at check-in.

QDo you sell alcoholic beverages?

AYes.At the front desk you can purchase canned beer.

QDo you have a launderette?

AYes. It is available on the 3rd floor.

QDo you have towels in the public bath?

ATowels are not available at the public bath.Please bring towels and other required amenities from your room with you.

QCan you keep luggage before check in and after check out?

AYes,we can keep our guests luggage before and after check out if the pick up is made by the guest in the same day.
*please note that we can not accept the following items:luggage belonging to people without reservation,cash,valuables,medicine,correspondence,fragile things,dangerous objects,things that need to be refrigerated,etc.

QWill you keep my luggage if I send it?

AYes,after the prepayment is completed please fill in the date and the name of the person staying at the hotel and send your luggage.
*we don't accept payment at delivery.

QI would like to use a copy machine or fax.

AIn this matter we can help you but there will be a small charge for it.In need please ask the front desk staff.

QFor a wedding attendance purpose can i pay in advance the accommodation fee?

AFor this matter please contact us in advance.The payment can be made in person or by bank transfer.For more details please contact us.

QIf I make a reservation for two or more rooms, can I request next to each other?

AYes. It is possible. However,depending on the room availability on that day and the room type, it may not be possible to be next to each other, but we will prepare an as nearby as possible room.

QIf the hotel is fully booked,is there a waiting list?

AWe are sorry to inform you that we don`t have a waiting list system.In this case we will appreciate if you could contact us again regarding vacancy.

QCan 3 adults stay in the same room?

AYes,the Twin room has 2 beds,120cm wide and a sofa bed,90cm wide,accommodating 3 adults.

QIs the room non-smoking?

AAll rooms are non-smoking (also electronic cigarettes cannot be used). If you smoke, please use the separate smoking space (1st floor).

QPlease tell me the bed size.

AThe Double bedroom has a queen size bed 160cm wide.Twin bedroom has 2 semi-double beds 120cm wide and a sofa bed 90cm wide.Tatami room has 2 separated semi-double beds.Please note that extra beds are not available.Thank you for your understanding.

QCan i invite in the room an acquaintance who's not accommodated at the hotel?

AFor security reasons we don`t allow visitors to enter our guests room.For visiting purpose please use hotel`s lobby.

QCan I watch videos / DVD in my room?

AIn the hotel room we don`t have yet any Player devices installed.We are sorry for the inconvenience.

QIs there a guest benefit service?

AFor a more enjoyable staying we made available free of charge welcome drinks you can serve at the hotel lobby, also free of charge ice candy bars you can find on 2nd floor in front of the public bath which we recommend as a small cool off after your bath time.

QIs any charge for small children sleeping with adults in the same bed?

ABed sharing for children under 6 years old is free of charge.Children over 6 years old will be charged same rate as an adult.

QDo you have pajamas for children?

AWe can provide our guests children pajamas only in one size,120cm and slippers.Don`t hesitate to ask the front desk staff.

QAre there any amenities for children?

AYes,there are.Please ask the front desk staff for more information.

QIs it possible to stay with pets?

AFor the consideration of guests with pet allergies,pets are not allowed for staying.

QCan I extend the check-out time?

AThere will be an additional charge for extended check-out.If you wish, please ask the front desk staff.

QAre only minors allowed to stay?

AFor people under the age of 20 years old,a parental consent form will be needed. *under 15 years old,only accompanied by a guardian. The consent form can be send to our hotel by fax or e-mail. *if the consent form cannot be confirmed the staying will be declined. Click here to download the consent form:

QWhat time does the breakfast start?

AThe restaurant is on the 1st floor,with breakfast available from 6:30am until 10:00am (last entry 9:30am).

QPlease tell me the breakfast fee.

AAdults price is 1.760¥ (tax included) /Elementary school students 1,100¥(tax included)/Preschoolers free of charge.

QDo you have room service?

AUnfortunately,we don`t have room service available but on the the 2nd floor guests can enjoy a quick refreshment from our vending machine.Also near by the hotel you can find a convenience store.。

QAre the toilet and the bathtub installed separately?

AFor a more aesthetically and practical use our hotel offers Double bedrooms installed with modular bathroom pods.Only for Twin bedrooms and Tatami bedrooms,toilet and bathtub are separately installed.

QIs it possible to arrange a taxi?

AYes,we can do that for you.You can ask the front desk staff to call a taxi.However,depending on the weather and schedule,is possible that the pick up cannot be made at the desired time.Thank you for your understanding.